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Heat pump outdoor unit beside a house

Heat pumps in winter: what's normal and what's not

A little frost and steam are fine. A block of ice isn't.

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Normal

  • Light frost that clears during defrost.
  • Steam from the outdoor unit during defrost.
  • Longer run times on very cold days.

Call a pro

  • Thick ice that stays for hours.
  • Cool air in heat mode.
  • Backup heat running all the time.
  • Outdoor fan not spinning.
Snow falling at night on a quiet suburban street

Before the cold snap

Heat not right? Get a heating pro on the phone.

One call connects you with an independent local heating and cooling company: furnace repair, heat pumps, boilers, new systems and no-heat emergencies.

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